As a dealer, it’s essential to understand the regulations that govern how you can contact consumers—this is where the Fair Debt Collection Practices Act (FDCPA) comes into play. The FDCPA outlines specific rules and restrictions for communicating with consumers regarding debt collection, and staying compliant with these regulations is crucial to protecting your dealership from legal issues.

In this informative discussion, Ed Kaye of Schickler & Kaye LLP breaks down what the FDCPA is and why every dealer should be informed about it. Ed explains the key provisions of the act, including what you can and cannot do when reaching out to customers about payments, and how to ensure that your communication practices stay within the boundaries of the law.

Understanding the FDCPA not only helps you avoid potential legal pitfalls but also ensures that your dealership is engaging with customers in a respectful and professional manner. If you’re in the business of collections, this is a must-know area of compliance.

Want to learn more about the FDCPA and how it impacts your dealership? Check out Ed Kaye’s full explanation and make sure your practices are in line with the regulations!